SHIPPING DETAILS FOR E-BIKES
Thank you for choosing Two Wheel Life Bikes for your cycling needs. We are committed to delivering your order promptly and efficiently. Below, you will find our Shipping Policy, designed to help you understand our processes and set the right expectations. Please note, our store operates on Eastern Time (ET), as we are based in Georgia, USA.
- Orders are processed within 1-2 business days from the date of your order confirmation.
- Our processing days are Monday through Friday, excluding public holidays in Georgia, USA.
- Orders placed after 12 PM ET will begin processing the next business day.
- You will receive an email confirmation once your order has been shipped, which will include your tracking number and the courier details.
- After processing, the delivery time for orders is approximately 3-4 business days.
- Deliveries are made Monday through Friday, excluding public holidays.
- Delivery times are estimates and commence from the date of shipping, rather than the date of order.
- Please note that delivery delays can occasionally occur due to unforeseen circumstances.
- We partner with trusted shipping carriers to ensure the safe and timely delivery of your order. Our primary carriers include UPS, FedEx, and DHL.
- The choice of carrier is based on the size, weight, and destination of your order. We aim to select the most efficient option for your delivery.
- Shipping fees are calculated based on the weight, dimensions, and destination of your order.
- You will be able to see the shipping fees applicable to your order at checkout, before you finalize your purchase.
- Currently, Two Wheel Life Bikes only ships within the United States. We are working on expanding our reach to international customers in the future.
- Once your order is shipped, you will receive an email with your tracking information, allowing you to track your package directly on the carrier’s website.
- If you have any questions about your tracking or shipment, contact us at info@twowheellifebikes.com
Contact Us
If you have any questions or concerns about your order or our Shipping Policy, please contact us at info@twowheellifebikes.com. We are here to help make your Two Wheel Life Bikes experience as smooth and enjoyable as possible.